SERVICE FAMILY · OXCULUS · NG-MxDR · MANAGED SECURITY OPERATIONS

OXCULUS NG-MxDR — Outcome-oriented managed security operations, engineered on NOGTUS.

OXCULUS NG-MxDR is the managed security and managed extended detection and response service line of Neurogs. It operates on top of the NOGTUS Unified Security Landscape Awareness Platform — combining recurring execution, measurable response quality, lifecycle accountability, and outcome-oriented service delivery into one coherent managed offering. OXCULUS is not a generic MSSP wrapper. It is a managed-service architecture purpose-built for the platform that powers it.

OXCULUS NG-MxDR adalah lini layanan terkelola Neurogs yang beroperasi di atas tulang punggung platform NOGTUS. Setiap fase deteksi, investigasi, respon, dan pelaporan berlangsung dalam jejak evidensi yang sama — tidak terpencar di antara tools yang tidak terkoordinasi, tidak terputus saat hand-off, dan tidak kehilangan konteks saat eskalasi. Hasilnya: layanan terkelola yang dapat diaudit, dapat dipertahankan di hadapan board, dan dapat dipertanggungjawabkan kepada regulator.

5 Service Tiers
Essential to Compliance-Coupled
24/7 Coverage
Indonesian SOC Operations
< 15 min
Mean Time to Triage (Tier-1 SLA)
Evidence Chain
Inherited from NOGTUS Backbone
STRATEGIC FRAME · NOGTUS × OXCULUS DUAL-ENGINE MODEL

Two business lines. One reinforcing operating model.

The NOGTUS–OXCULUS relationship is one of the most strategically important constructs in the Neurogs operating model. NOGTUS is the product and platform architecture line — embodying the technological thesis of evidence-first security intelligence, modular operational architecture, telemetry discipline, and AI readiness under human control. OXCULUS NG-MxDR is the managed security service line — embodying the operational thesis of recurring execution, customer-facing delivery, measurable response quality, and lifecycle accountability. The two lines are formally distinct in commercial nature, buyer expectation, and day-to-day operating posture.

Yet they are intentionally designed to become materially stronger together than either would become in isolation. NOGTUS gives OXCULUS a stronger operating backbone; OXCULUS gives NOGTUS a stronger field-validation engine. Product capability improves service quality. Service reality improves product maturity. Field friction becomes product insight. Product innovation becomes service leverage. Service delivery becomes a continuous source of product intelligence.

This dual-engine model produces compounding effects across revenue, customer relationship, technology, and organizational learning. A customer that begins with OXCULUS managed operations may later adopt deeper NOGTUS platform modules. A customer that begins with NOGTUS software may later require OXCULUS managed support. Multiple entry pathways become multiple expansion pathways. The company is not adding two business lines side-by-side — it is increasing the value density of each line by making each one improve the other.

SERVICE PORTFOLIO · OPERATIONAL DELIVERABLES

Five operational pillars. One accountable service.

PILLAR · CONTINUOUS DETECTION

24/7 Managed Detection

Continuous monitoring across the customer's NOGTUS deployment with dedicated SOC analysts in Indonesian timezone coverage. Detection rules are tuned per customer environment, behavioral baselines mature against the customer's specific telemetry, and false-positive cycles compress over engagement duration. Detection is not a one-time configuration — it is a continuously refined service property.

PILLAR · INVESTIGATION DEPTH

Investigation as a Service

When a finding warrants deeper investigation, OXCULUS analysts use the NOGTUS Investigation Workspace as their working surface — building attack timelines, mapping entity relationships, extracting IOCs, correlating against threat intelligence, and producing incident reconstruction artifacts. Investigation outputs flow back to the customer as IR reports with full evidence lineage via NOGTUS log_id and reasoning chain.

PILLAR · ECIH LIFECYCLE

Lifecycle Orchestration

Findings progress through NIO — NOGTUS Lifecycle Orchestrator — under controlled lifecycle states: containment, eradication, recovery. Every state transition is recorded with evidence and timestamp. SLA compliance is measurable per phase. The customer sees not just what was detected but how it was handled and with what proof.

PILLAR · GOVERNANCE-RELEVANT OUTPUTS

Compliance-Coupled Delivery

OXCULUS leverages NOGTUS Compliance Compass to produce governance-relevant reporting — mapping detections, evidence, and incident outcomes against ISO 27001, NIST CSF, PCI DSS, SOC 2, MITRE ATT&CK, CIS v8, GDPR, and Indonesian regulatory frameworks (POJK, BSSN guidance, UU PDP). This converts SOC operational output into audit-ready material without manual translation.

PILLAR · MULTI-TIER REPORTING

Reporting and Stakeholder Awareness

Through NTR — NOGTUS 360 Awareness Reports — OXCULUS produces reporting calibrated for technical, managerial, and executive stakeholders. Tier-1 reports provide operational visibility for SOC managers. Tier-2 reports provide service-level performance for IT directors. Tier-3 reports provide governance-grade summaries for boards and regulators. One service. Three reading registers.

SERVICE TIERS · ENGAGEMENT MODELS

Five tiers. Match service depth to operational reality.

TIER 1 · OXCULUS ESSENTIAL

Essential MDR

Foundational managed detection for organizations adopting NOGTUS for the first time.

Coverage
Business-hours SOC + after-hours on-call escalation
Detection scope
Out-of-the-box NOGTUS detection rules, baseline tuning
Investigation
Tier-1 triage with escalation to customer for deep investigation
Reporting
Monthly executive summary + weekly operational digest
Best for
Mid-sized enterprises adopting NOGTUS for the first time, validating managed-service value before committing to deeper engagement
TIER 2 · OXCULUS PRO

Pro MDR

24/7 managed detection, investigation, and lifecycle handling.

Coverage
24/7 SOC, dedicated analyst pool
Detection scope
Out-of-the-box + custom rule development based on customer environment
Investigation
Tier-1 + Tier-2 investigation, attack reconstruction, IOC research
Lifecycle handling
NIO-mediated containment, eradication, recovery support
Reporting
Daily ops digest + weekly strategic report + monthly executive
Best for
Indonesian banks, government agencies, telco operators with mature SOC needs but constrained internal staffing
TIER 3 · OXCULUS ENTERPRISE

Enterprise MxDR

Full-spectrum managed detection, investigation, response, threat hunting, and compliance delivery.

Coverage
24/7 SOC + dedicated TAM (Technical Account Manager)
Detection scope
Custom detection engineering, threat-hunt program, proactive adversary emulation
Investigation
Full spectrum including incident response retainer activation
Lifecycle handling
Containment with customer-approved response actions
Compliance
Compliance Compass active across customer's full framework matrix
Reporting
Real-time dashboards + governance-grade quarterly reports for board
Best for
Critical-infrastructure operators, regulated banking, government cyber units
TIER 4 · OXCULUS IR RETAINER

IR Retainer

On-call incident response with pre-negotiated response SLA.

Engagement
Pre-paid retainer hours; activated when customer declares incident
Response SLA
Tier-1 response within 1 hour, on-site capability within 4 hours (Jakarta metro)
Scope
Investigation, containment guidance, evidence preservation, regulatory notification support
Inclusions
Annual tabletop exercise, IR playbook customization, post-incident report
Best for
Organizations with internal SOC capability but lacking deep IR expertise, organizations subject to regulatory IR obligations (POJK 11/2022)
TIER 5 · OXCULUS COMPLIANCE-COUPLED

Compliance-Coupled MSSP

Managed security delivery aligned to a specific compliance framework as the primary deliverable.

Anchor frameworks
POJK Resiliensi Digital, BSSN sectoral, ISO 27001, SOC 2 Type II, sector-specific (banking / telco / energy)
Deliverables
Continuous compliance evidence collection, audit-prep packages, regulator-facing report templates, gap-remediation tracking
Reporting
Compliance-grade reporting packages aligned to audit cycles
Best for
Organizations whose primary security investment driver is regulatory compliance rather than incident readiness
INTEGRATED VALUE · TECHNOLOGY × SERVICE REINFORCEMENT

Why OXCULUS on NOGTUS is structurally different from generic MSSP.

What NOGTUS gives OXCULUS

  • Stronger evidence backbone — all OXCULUS investigations inherit log_id (UUIDv7) and reasoning chain from NOGTUS, producing audit-defensible output by default.
  • Continuity across detection, investigation, response, and reporting — no tool boundaries to cross.
  • Multi-framework compliance dashboard via NCC — service output becomes governance-grade material.
  • Telemetry economics — NOGTUS Mega Lake handling reduces ingestion-economics pressure on service margins.
  • AI-readiness through NFE — analyst summaries, narrative generation, and gap analysis at production data scale.

What OXCULUS gives NOGTUS

  • Real-world telemetry diversity — NOGTUS encounters every customer's actual operating reality, not laboratory assumption.
  • Real escalation pressure — workflow surfaces are refined under genuine SOC operational stress.
  • Real reporting demands — output formats evolve toward what customers actually need, not what theorists imagine.
  • Field demand signal — integration priorities, control surfaces, and operational experiences are prioritized by real demand.
  • Continuous platform-improvement loop — service delivery becomes a source of product intelligence, not just service revenue.
BUSINESS CORRELATION · COMPOUNDING VALUE

Four correlations that compound.

CORRELATION

Revenue correlation

Software adoption creates future managed-service opportunities; managed-service relationships create future platform standardization, module expansion, and software dependence. NOGTUS revenue and OXCULUS revenue do not compete — they cross-pollinate.

CORRELATION

Customer correlation

A customer beginning with OXCULUS managed operations may later adopt deeper NOGTUS modules. A customer beginning with NOGTUS software may later require OXCULUS managed delivery. The result: multiple entry pathways become multiple expansion pathways.

CORRELATION

Capability correlation

As NOGTUS becomes stronger, OXCULUS becomes more differentiated. As OXCULUS becomes more experienced, NOGTUS becomes more realistic, more refined, and more commercially intelligent. The technology and the service mature in lockstep.

CORRELATION

Margin correlation

Software strengthens long-term margin leverage; managed services strengthen near-term adoption, customer intimacy, and retention. The combination improves balance and resilience across the company's revenue architecture.

FREQUENTLY ASKED · SERVICE QUESTIONS

Common questions, answered with discipline.

Is OXCULUS a separate company from Neurogs?
No. OXCULUS NG-MxDR is the managed services line operated by PT Neurogs Inovasi Teknologi, distinct in commercial framing from NOGTUS (the product line) but integrated organizationally and architecturally.
Can we use OXCULUS without buying NOGTUS?
Yes. OXCULUS uses NOGTUS as its preferred operational backbone but retains strategic flexibility for customer-preferred integrations. We assess the customer's existing security stack and configure delivery accordingly.
Can we use NOGTUS without engaging OXCULUS?
Yes. NOGTUS is a fully self-operable platform. Many enterprise customers run NOGTUS internally with their own SOC team. OXCULUS is an option, not a dependency.
How is OXCULUS different from a generic MSSP?
OXCULUS operates on a platform purpose-built for the service it delivers. Generic MSSPs assemble multi-vendor toolchains and deliver service quality limited by the integration friction between those tools. OXCULUS delivers service quality enabled by the architectural coherence of NOGTUS underneath. Evidence chains do not break across hand-offs. Reporting does not require manual translation. Compliance posture is continuous, not periodic.
Where is the OXCULUS SOC located?
SOC operations run from the SOC & Management facility at Lt. 19, Menara 165, Cilandak Timur, Jakarta. A second SOC operates from the Workshop & SOC facility at Jl. Kamboja No. 76, Palmerah, Jakarta Barat. Both facilities operate under the same operational doctrine and the same NOGTUS deployment.
Is OXCULUS available outside Indonesia?
Current OXCULUS delivery is anchored in Indonesia with selective regional engagements (Singapore, Malaysia, Vietnam) for multinational customers with Indonesian operations. ASEAN expansion is on roadmap.
READY TO ENGAGE

Engineer your security operations posture as a service property, not a staffing project.

OXCULUS NG-MxDR is structured for organizations that need outcome-oriented managed security operations with platform-grade discipline. We engage with a structured assessment, propose the service tier matched to your operational reality, and onboard with measurable handoff milestones. The first conversation is free. The second conversation produces a service-design proposal.