OXCULUS · TIER 1 · ESSENTIAL MDR

Essential MDR — foundational managed detection on the NOGTUS evidence backbone.

Essential MDR is the entry tier of OXCULUS NG-MxDR — engineered for organizations that need credible 8×5 managed detection without the operational weight of a full 24/7 SOC engagement. Coverage runs the Indonesian business day with on-call escalation outside hours. Detection draws from the production NOGTUS rule corpus, calibrated to the customer's environment but without bespoke detection-engineering sprints. Each finding inherits the NOGTUS log_id (UUIDv7) and reasoning chain — the same evidentiary backbone that governs the upper tiers — so an Essential customer who later upgrades to Pro or Enterprise carries forward continuous evidence rather than restarting an audit trail.

Essential MDR adalah tier masuk OXCULUS NG-MxDR untuk organisasi yang memerlukan pemantauan terkelola 8×5 yang kredibel tanpa beban operasional SOC 24/7 penuh. Cakupan berjalan pada jam kerja zona waktu Indonesia dengan eskalasi on-call di luar jam. Setiap temuan mewarisi log_id (UUIDv7) dan reasoning chain NOGTUS yang sama dengan tier atas — sehingga pelanggan Essential yang naik tier ke Pro atau Enterprise membawa serta jejak evidensi yang berkelanjutan, bukan memulai dari nol.

SERVICE PILLARS

What this service delivers, structurally.

PILLAR

8×5 Coverage with On-Call Escalation

Live SOC analyst coverage during Indonesian business hours (08:00–17:00 WIB). Critical alarms outside hours flow into an on-call escalation channel with a defined response window. The tier is honest about the coverage shape — it is not 24/7 dressed up.

PILLAR

NOGTUS Rule Corpus, Tuned to Environment

Detection draws from the maintained NOGTUS rule corpus. Per-customer tuning is applied during onboarding and re-tuned quarterly. Bespoke rule-engineering is reserved for higher tiers — Essential is rule-corpus-led, deliberately.

PILLAR

Evidence Continuity for Future Upgrade

Findings carry log_id and reasoning chain identical to higher tiers. When an organization grows into Pro or Enterprise, no historical evidence is invalidated; the lake simply continues under denser coverage.

SERVICE INCLUSIONS

What you get, in commercial-package terms.

Coverage window: 8×5 Indonesian business hours + on-call critical escalation
Detection scope: NOGTUS production rule corpus + customer-environment tuning
Investigation depth: Tier-1 triage with structured Tier-2 escalation path
Lifecycle handling: NIO ticketing with defined SLA per severity
Evidence backbone: Full log_id (UUIDv7) + reasoning chain inheritance
Reporting: Weekly operational digest + monthly executive summary
Onboarding: 4-week structured onboarding with milestone handoff

FIT ASSESSMENT

Who this service is for — and who it isn't.

Best fit for

→Mid-market organizations adopting NOGTUS without an incumbent 24/7 SOC need
→Subsidiaries of larger groups that want managed detection without committing to an enterprise contract
→Organizations on a phased managed-services adoption plan, anchoring at Essential before scaling to Pro
→Indonesian regional banks and SMB-tier financial institutions outside POJK Tier-1 obligations

Not the right fit when

Organizations under a 24/7 regulatory operating obligation (POJK Tier-1, BSSN sectoral critical), or with an incident-frequency profile that justifies continuous coverage. Those should evaluate Pro MDR or Enterprise MxDR.

READY TO ENGAGE