OXCULUS · TIER 3 · ENTERPRISE MxDR

Enterprise MxDR — full-spectrum managed extended detection and response.

Enterprise MxDR is the full-spectrum tier of OXCULUS NG-MxDR — engineered for organizations whose threat profile, regulatory burden, and operational scale require structural managed delivery rather than a procurement of services. The tier integrates 24/7 detection, embedded threat-hunting program, IR Retainer activation, Compliance Compass continuous evidence collection, and dedicated Customer Success governance. The customer relationship is governed at the program level — quarterly business reviews with named accountable executives, threat-landscape briefings, and roadmap alignment — not at the ticket level.

Enterprise MxDR adalah tier spektrum penuh OXCULUS NG-MxDR — direkayasa untuk organisasi yang profil ancaman, beban regulasi, dan skala operasionalnya memerlukan pengiriman terkelola secara struktural, bukan sekadar pengadaan jasa. Tier ini mengintegrasikan deteksi 24/7, program threat-hunting tertanam, aktivasi IR Retainer, pengumpulan bukti berkelanjutan Compliance Compass, dan tata kelola Customer Success terdedikasi.

SERVICE PILLARS

What this service delivers, structurally.

PILLAR

Full-Spectrum Service Composition

Pro MDR baseline plus embedded Threat Hunting program, included IR Retainer activation hours, Compliance Compass evidence collection, and dedicated Customer Success governance. The service is composed, not assembled — the tiers below operate as components rather than as separately negotiated contracts.

PILLAR

Embedded Threat-Hunting Program

Monthly themed hunts run by OXCULUS hunters on the customer's NOGTUS Mega Lake. Hypothesis cycles draw from current threat-intel, ATT&CK technique evolution, and customer-specific risk surface. Substantiated findings flow into NIO under the customer's incident-handling cadence.

PILLAR

Program-Level Governance

Named accountable executive on the OXCULUS side. Quarterly business reviews with operational metrics, threat-landscape briefings, and roadmap alignment. Customer Success orchestrates uplift and de-escalation as the threat picture and operating reality evolve.

SERVICE INCLUSIONS

What you get, in commercial-package terms.

Service composition
24/7 MDR + Threat Hunting + IR Retainer hours + Compliance Compass + Customer Success
Coverage window
24/7 with named primary and secondary analyst pool
Threat hunting
Monthly themed hunts on customer Mega Lake with retroactive correlation
IR Retainer
Pre-paid activation hours embedded in tier; surge capacity available
Compliance evidence
Continuous NCC-driven evidence collection across all operations
Governance cadence
Quarterly executive business review + monthly operational review
Customer Success
Named accountable executive + dedicated CSM
FIT ASSESSMENT

Who this service is for — and who it isn't.

Best fit for

  • POJK Tier-1 and BSSN sectoral-critical organizations
  • Multinational organizations with Indonesian operations requiring sovereign-aligned managed delivery
  • Critical-infrastructure operators (energy, telco, transport, financial market infrastructure)
  • Organizations with high blast-radius risk profile where program-level governance is the procurement requirement

Not the right fit when

Mid-market organizations whose risk profile is satisfied by Pro MDR alone — Enterprise MxDR carries the structural overhead of program-level governance and is best matched to commensurate threat and regulatory burden.

READY TO ENGAGE

Engineer this service into your security operations posture.